Participatory Design

As a group final project for the Computer-Supported Collaborative Working course at the University of Trento, I developed a way to add extra elements to one’s academic web profile in the University of Trento's online system. I researched, designed, and prototyped online profiles within a new portal for university students which would be used by job agencies to further students’ employment opportunities. 

The Problem:
The Certified Electronic Portfolio is a system being developed at the University of Trento as a way to certify university experiences and enhance a student’s ability to get a job. However, it is currently a very narrow look at the student’s abilities as it only considers coursework.

 

The Objective:

The Well-Rounded Image Profile would show a more complete picture of the student and their abilities and interests, including those outside of the university realm.


There project had three main components:

1. Domain research, problem framing, ideation and project planning

2. User research, and data analysis

3. Sketching, prototyping, usability testing, and prototype redesign

Focus Group
Focus Group

We organized a focus group of students and did some Participatory Design which we guided and created some mock-ups which they then presented to the rest of the focus group.

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  • Conducted user testing

  • Created an extensive design report including requirements for a first prototype which another student member of the team used to design the profile as an HTML prototype.

  • Conducted a survey to identify the needs of professors.

  • Derived requirements for second prototype

My Contribution:

  • We conducted participatory design and a brainstorming session with 12 student participants

  • The two of us did background research on similar projects

  • Ran a Stakeholder Analysis

  • Created personas and scenarios

  • Derived functional and non-functional requirements

  • Made a mind map of desired qualities

Team Members: Mallori Harrell, Liza Pesenson

Stakeholder Analysis

Stakeholder Analysis

We completed a stakeholder analysis as one of the first steps to requirement definition.

Focus Group Clustering

Focus Group Clustering

This is how we clustered the interactions and elements we decided should be present once we had observed the focus group and analyzed their suggestions.

A Concept-Design Sketch

A Concept-Design Sketch

One of the many initial concept designs that we ended up implementing in the final design. This one details the Interests page.

Concept Design Mock-up

Concept Design Mock-up

A Concept Design/Mock-up that I made part-way through the project.

Prototype 1 - Interests Page

Prototype 1 - Interests Page

This is the first functional prototype. This is the interests page.

User Evaluation Recorded

User Evaluation Recorded

We used a script to run the user evaluations and recorded the testing.

Prototype 2 - Interests Page

Prototype 2 - Interests Page

Display of interests was changed to a pinboard-like clustering to decrease emphasis on any one image. Students can Add any type of field/interest they choose.

Prototype 2 - Dialog Box

Prototype 2 - Dialog Box

When students add any type of field/interest they choose, the system responds to show that the input was received.